When will my order ship?

Please allow 1-3 business days for your order to ship. Once your product has been shipped, you will receive tracking information via e-mail. Use the link within this email to track your order in real time.

What is your return policy?

We offer completely FREE returns within 30 days of purchase. You can view our refund policy or start a return by contacting us. We do not accept returns after 30 days or on sale items. See more detail on the Refund Policy page

Can I exchange an item?

We do not process direct exchanges at the moment. If you wish to exchange an item, you must go through our return process and place a new order.

What are your shipping rates?

We are offer free ground shipping on orders of $100.00 or more within the US. This is calculated after all coupons have been applied to the order. Orders below $100 shipped within the US cost a flat rate of $10.99 for ground shipping. Shipping details can be found here.

Do you offer gift cards?

We are not offering e-gift cards at this time. Please check back as we are always adding new features to our online store.

Do you still have the Van Heusen Rewards program?

Unfortunately we discontinued our rewards program. Please check back as we are continuing to improve our online store.

Some of my favorite Van Heusen products are not available on your website?

We are working to extend our assortment and bring back some of your favorites. In the meantime you can shop Van Heusen at JCPenney or Amazon. Please check back as we will be adding new items all the time.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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